At aahapot , we want you to enjoy your shopping experience and products as much as we do! Our team guarantees quality products and efforts put in by our members.

We are proud of the best quality products we send out, but under certain circumstances, we have exchanged products that have been defective or damaged while shipping. If a product arrives at your doorstep, broken or in an unusable condition, we will replace the product free of charge.

When you place an order, you will be asked to confirm certain details like the item’s size, design, model and spelling. Failure to provide accurate information does not qualify for exchange or returns. Hence, we do not accept returns or exchanges for your selection of incorrect items, sizes, and model.

In case you have further queries about the exchange, contact us at support@aahapot.com so we can make sure you have had a good shopping experience with us.

Please note if your customer has received the empty box/missing components, please give us a call or drop an email within 24 hours of order delivery, failing which the claim will not be entertained. While we investigate on this case, request you to please make note of these pointers:

-Please do not use the item for which claim is being raised.

-You may be required to provide information like, short description of the case (A few questions will be asked to help us understand the scenario).

-The video of you opening the package along with snapshot of the original Box/Packet/Product.(You have to upload original products images and NOT the Catalog image.)
- Correct and complete product (with the original brand, article number, un-detached MRP tag, product's original packaging, freebies and accessories)
- The product should be in unused, undamaged and original condition without any stains, scratches, tears or holes

You can only cancel your order if we still haven't taken the product to production. We will not be able to cancel your order once it has been shipped out. Send us an email atsupport@aahapot.comwith your cancellation request.